We at Milestone Treatment Center are incredibly thankful for our community of clients and their families for honoring us with over 100 5-star reviews across our locations in New Jersey and Virginia.
Trust is the foundation for recovery. To us, reviews are more than just stars on a page; they are powerful, real-world reminders of the lived experience of our clients and the triumphs they have achieved with the help of sobriety. Everyday, we foster a culture of compassion and empathy because many of our staff are alumni of substance use disorder (SUD) programs and can empathize with the struggle of addiction, helping you feel seen and heard without judgement. Many of us also know someone who lost their battle with addiction and are serving a higher purpose to help others avoid the same sad fate.
A Culture of Compassion: “The Staff Genuinely Care”
A SUD program is only as good as its people. We hear time and time again that our team sets Milestone apart. From our admissions staff to our therapists and techs, our drug and alcohol rehab team is built on a foundation of evidence-based, judgement-free support.
“Unbelievable staff that cares and helps you during your treatment! Really hands-on with each client! Highly recommend this facility.”
“The staff are compassionate, professional, and deeply committed to helping each person on their recovery journey. … This is a place where lives genuinely change for the better.”
Real Transformation: “This Place Saved My Life”
While sobriety is the goal, our mission is to help heal the whole person. We are humbled to be a part of so many stories of profound, life-altering change.
“Milestone didn’t just help me get sober — they helped me find myself again. When I came in, I was lost and unsure if I’d ever feel confident or worthy of love. The staff at Milestone changed that. Every single person there — from the therapists to the techs to the support staff — treated me with genuine care and respect. They saw the good in me before I could see it in myself.
This place gave me confidence, hope, and a sense of belonging I didn’t know I needed. It wasn’t just treatment — it was healing on every level. I’ll forever be grateful to Milestone for not only helping me get clean, but for helping me believe in my future again.
If you’re struggling and don’t know where to turn, go to Milestone. They truly care, and they will love you until you can love yourself.”
This whole-body transformation is also felt by the whole family. We know that addiction affects everyone, and reviews from loved ones mean so much.
“I can’t put into words how grateful I am for this treatment center. My daughter walked in broken and unsure, and she walked out with hope, strength, and a second chance at life. The staff didn’t just treat her addiction—they treated her as a whole person, with compassion, dignity, and patience.
What made the biggest difference for me as a parent was how informative and involved they kept me throughout her care. I was never left guessing. They took the time to explain her treatment plan, progress, and what to expect step by step. They never made me feel like I was a burden for asking questions—if anything, they encouraged it. I always felt like we were part of the same team fighting for her recovery.
The therapists and medical staff were incredibly knowledgeable, and you could tell they genuinely cared. They provided her with tools she still uses daily, not just to stay sober but to rebuild her confidence and future. The family support and education they offered helped me understand addiction in a way I never had before, and it made it possible for me to show up for her in the right ways.
Today my daughter is healthy, healing, and living again—and I owe that to the people here who never gave up on her. If you’re looking for a place that goes above and beyond, this is it. They didn’t just change her life—they saved it.”
An Environment of “Empowerment, Hope, and Compassion”
These transformations don’t happen in a vacuum. They require a safe, structured, and supportive environment where healing is possible. Our clients consistently tell us they found a true culture of recovery here.
“There is a culture of empowerment, hope, and compassion. It is unlike any facility I have ever experienced. I would recommend Milestone to anyone I know who is struggling.”
“This is literally the best treatment center I’ve ever been to. The staff, therapists, techs, and clinical team genuinely care about the well being of the patients and community.”
Our Commitment: Your Trust and Your Future
These 100+ 5-star reviews are not just a number to us. They are a profound and increased responsibility. They are a testament to the trust our clients and their families place in us during their most vulnerable moments, and we are committed to honoring that trust every single day.
Part of honoring that trust is removing barriers to care. We know navigating insurance can be overwhelming. Our team is dedicated to making this process as smooth as possible. We work with many private insurance providers to ensure you can focus on what truly matters: your recovery.
Your New Beginning Starts Here
If you or a loved one are struggling with substance use disorder or alcohol use disorder, let these stories be your sign of hope. Recovery is possible, and you don’t have to do it alone. Let us show you a better way to cope with hard times, how to build a support network, and how to feel like yourself again.
We invite you to see why over 100 people and their families have trusted Milestone Treatment Center. Our admissions team is available 24/7 to answer your questions, verify your insurance, and help you take the first step. Call us today or visit our centers in Merchantville, New Jersey, and Virginia Beach, Virginia.